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Our latest news, info and ramblings about hail repair, dent removal, and hail damage insurance information.
Our latest news, info and ramblings about hail repair, dent removal, and hail damage insurance information.
Don’t let them cut your roof off before you talk to us!
We cant stress this enough. If you were hit with bad hail damage from the may 8th storm then chances are the body shop wants to cut your roof off and replace many of your panels. This is a bad idea as it will diminish the value of your vehicle and might be reported to carfax. We can save your vehicle from being chopped up by the body shop by using an advanced form of auto body called Paintless Dent Repair.
PDR is the most efficient and effective way to repair hail damage because it leaves your factory finish intact. You only get one factory finish, and is by far the best paint job your vehicle will ever get. This is where we come in. We will help you keep your factory finish and the repair will not be reported to car fax.
Body shops love cutting roofs off because it saves them time and money. if they don’t cut the roof off, they will fill your vehicle with filler. Fillers will devalue your vehicle and start to flake off after a few years.
DentPass is a professional hail repair company that specializes in an advanced form of auto body. We can remove most hail damage faster and better than a regular body shop.
We do PDR on many cars that they say cant be done by PDR. Call us to find out if this is true.
When we are not fixing retail customers vehicles we are hard at work to fix the dealerships, body shops, and insurance companies vehicles that no one else has the time to fix. This dealership called us because they could not get anyone in that could fix their bad hail dents at all. We came in and assessed the damage and told them we could fix the whole lots hail damage in less than a month. Their jaws doped and they could not believe us so we did a free demo for them. The result was pefect and they gave us the job.
We were able to fix the whole lot in just 3 weeks after we go underway. These dents were huge and most other PDR technician wanted to get the job done by conventional repairs and we did the whole thing by PDR. We don’t like to toot our horn but these were dents that no one wanted to touch and we came in and blew them away.
We bring this up simply because we want to paint a picture that can portray what we are capable of . If you think there is no hope for your vehicle and your left frustrated because your badly hail damaged car will never be the same again, just give us a call and let us ease your pain. Let us repair your hail damage with paintless dent repair so that your vehicle’s paint stays in tact and you can keep the value of your vehicle in tact.
Why call us:
We are honest
We are efficient
We can fix things that most PDR technicians won’t
We are loyal
We work for you!
Our methods of repair are state-of-the-art
We don’t have to report to car-fax
your vehicles value will not be diminished like with conventional repairs.
over 20 years in experience in the paintless dent repair business.
Simply put “We can save your car” Save your vehicle form having to go to the body shop and get hacked up by the body guys. We will not cut your roof off or repair parts that can be PDR’d with paintless dent repair.
Call us and see what we can do for you!
When it comes to Hail repairs on a vehicle that is no longer manufactured it is especially important that you pay close attention to what the insurance company wants to pay.
What they want to pay and what they should pay are two completely different things. Let me explain:. Our customer got an estimate from a preferred shop that the insurance company told him to go to. The body shop said they were going to replace the roof and hood with after market parts as the original parts are very expensive on a vehicle like this. When John got cold feet about the situation, he called us and I’m sure glad he did. You see, both the hood and the roof were not as bad as the body shop made it out to be. They were a clear candidate for painless dent repair which is the very best possible repair for any Hail Damage (when alloted). The body shop was trying to save time and money as they can cut off the the roof and replace the hood in half the time it would take a PDR technician to repair the dents.
99% of the body shops out there do not have paintless dent repair technicians on the payroll as it is simply too specialized of a profession. Many of them will sublet the work to PDR techs when available but given the severity of the hail storm on May 8th of 2017 it is very difficult to find a good tech with enough time to help these body shops.
I’m meeting John (our customer) at the nearest Enterprise to to get him a rental because he didn’t have rental coverage on his policy so we offered him one free of charge. I took an Uber to meet him here as everyone else was so busy in the shop
After we pick up the vehicle we are hoping to have the insurance company look at the vehicle again to do what is called a supplement. That is when we go back and forth with the insurance to get what is deserved so that we can do a full PDR job which is the very best possible repair
Denver Hail Damage Repair: With all the hail that’s happened in Denver this year it’s hard to decide who to send your car to for repairs.
Fortunately I have some good info for you about this matter. We have put together this page so that you can make a better more informed decision before taking your vehicle to a repair facility. There are many choices when it comes to getting your car repaired and the best choice is not always the most obvious. Many think that just because their dealership sold them the vehicle that they will have the best option. This could not be further from the truth as often times dealerships are working with the cheapest most inexpensive repair technicians out there. Many times these technicians are out of towners and hired simply because they will do the cheapest job for the dealership. I’m not saying that these PDR technicians are not capable of quality work but they are not doing it for the dealership as they have a deal where they are doing the work for the very least as possible. The other common misconception is that a body shop will have the best results but this also cannot be further from the truth.
You see the bodyshop does not have a PDR technician that is on the payroll. Instead they use subcontracted PDR technicians that are there to help out with the hail damage. These people have nothing to do with the body shop and you might think ” why wouldn’t the body shop just hire someone and have them on hand?” Well that is because many good PDR technicians make in 2-3 months chasing hail what many body shop technicians make in a year so it’s very difficult to keep a good one on the payroll. The best and most consistent option on hiring someone to repair your hail damage here in Denver is to go with a local PDR company that specializes in hail dents. These company’s are easy to find but do your home work and filter out bought reviews as many of these companies have a lot of money and can just hire people to give them reviews. Instead look to get one recommended or go and meet the owners of some of these places and ask a lot of questions.
What to think of first when trying to find one of these PDR shops:
The first thing to think about is; if the PDR company you are dealing with is local or some circus show that’s just here to make money and leave. Many of these paintless dent repair companies are here to make a buck and will be gone tomorrow. There is a big difference in the quality of work on your hail damaged vehicle. Some mistakes you will not be able to notice till months or years later. It’s very important when choosing a company to go local.
Hail Repair Tents:
These are the tents you see pop up in parking lots, I’m talking about the tents where repairs are actually being made. Most all tents are ran by people from out of town and will be here one day and gone the next. You must ask yourself if this is the type of people you want to trust your hail damaged car to? These companies are mostly here for the first swarm of hail cars and will fly by night. They will take the money and run and leave all the arising problems that they caused to be fixed by local PDR companies.
The local PDR company LIES!:
Many of these out of town companies will buy temporary phone number to seem local and will flat out lie to their customers and claim to be local right to their face. Here today gone tomorrow companies are always coming and going from Denver. These companies are here to make a quick buck and then will leave, leaving all the problems they caused to be fixed by local companies. Problems like R&I problems,
The body shops for PDR:
All good pdr technicians/companies will be subcontracted by the body shop. Many body shops will use local pdr companies but often have to settle for anyone that comes through their doors to handle repairs as they are in much need of these repair when hail hits. You would think there is someone on staff at all times to do hail repairs but the fact of the matter is: This type of damage is not as commonplace as collision for them so they lack the resources to keep a PDR worker on hand. If they handle your repair themselves there will always be a devaluing of your car at the very least. It’s just 2 totally different things for them and they lack the skill to properly repair hail without messing your car up for good. (more on this latter)
Hail Removal @ Dealership:
Think you’re doing the right thing by taking your car to a dealership because “they will know how to do the repairs best” In-fact they simply hire technicians just like body shops except charge more to hail damage technician then bodyshops so you will see a decrease in quality from all dealerships. They care much less about dealing with local technicians as they are pure profit driven for these types of repairs whereas the body shops have more of a respect for their hail customers. Do not trust dealership auto body shops to do your hail repair because the quality is about 5-6 out of 10 every single time.
So who do I trust for my hail damage in Denver?
Trust local (PDR) companies with a reputable name in the business. Don’t look so much at how many reviews they might have but look more for genuine people that have been in the business for longer than 10 years. Many companies and brands might be new but the owners and operators are not. Go and meet them and find out what they are about and see how they fell to you. Don’t trust someone just because of reviews because there is so much money in the industry that many of these companies just hire people to give them good reviews. Reviews are very hard to come by and it’s not uncommon to find a company that has been in business for 10 years to only have a handful of reviews or no reviews for that matter. On the same token it is now not uncommon to find a company that has been around for just months and have over 50 reviews and that is simply because they payed for them in one way or another. These reviews will be empty and lacking real life. They will look more like an advertisement then an actual review. They will be extremely well written because in most cases the owner or manager wrote them and just had people post them on the internet.
Tips for finding a good hail repair facility in Denver:
Dentpass is a very young company that has just launched here in Denver at the end of 2016 but that does not mean that we have not been here for a long time. We have been working at dealerships, body shops and at the beginning we were one of those tent people we previously talked about. over 7 years ago we decided to start our own shop and have never looked back ever since. We have been doing this for a very long time and we were one of the pioneers in PDR over 20 years ago. We were dong this before it was cool. Since then we have helped countless of business owners start and opperate their own business doing paintless dent repair until we finally decided to start our own company.
We started DentPass because we saw a very strong need for an honest company that told the truth about the hail repair process and gave people a choice. With enough info our customers can make informed decisions on what they want and how they want it done. We do not cut corners unless our customer is paying out of pocket and tells us to do the cheapest work possible.
We work mainly with quality in mind but can also bend our ways and do things just as cheap as any of the cheapest places out there but will do a far better job at that price. When thinking about PDR you should not think that one size fits all. PDR is like art and you will get what you pay for and that is why we started a system we like to call “Value Based Pricing System” This way a customer can choose what level of repair he/she gets and what they would like to pay. Instead of wasting your time going round, and round looking for the cheapest technicians you can come here and consult with us and find out that we can provide the pricing you are seeking.
When an insurance company is involved we care about the final result and will do the best possible job no matter the amount of blood, sweat, and tears that it takes. Many PDR companies out there will do all the easy work and hire a body shop to do the rest. This type of combo work is sometimes necessary with severe damage but it should be the very last choice. We do not use body shops unless absolutely necessary. The point of PDR is to do the hard work and easy work to get it where the car does not need any paint. Many technicians lack the ability to do big dents so they always sub contract these out to a body shop that will fill the dent with filler and paint over it like a band-aid on a cut. Like we said before “we do not cut corners” and that might mean spending 2 days on one single dent just getting it to come out. We would far rather spend the needed time on that dent then to have it sent to the body shop where they will just hack it up and put a band-aid over it.
In this article I hope to shed some light on the art of paintless dent repair. If you are thinking of doing this to repair your own hail damage on a vehicle that is not worth fixing with an insurance claim or simply is not worth the damage that’s on it, this should help you get an idea of what kind of commitment you are undergoing when attempting to repair your own hail damage.
The main thing is to get to the back of the panel so that you can remove the dents from the underside. There is also glue pulling that uses hot glue to pull the damage out. Whatever method you use it is advised that you actually practice on a dummy hood or panel to avoid breaking your paint because no one wants paint flaking with rust spots all over.
This picture above is showing the concept behind PDR. It is getting to the back side of the dent so that you can push on it’s center with various paintless dent repair tools. Getting to the back of the dent uses a technician called an R&I technician. The Remove and Replace tech takes apart the car so that the PDR technician can reach the back side of the dent. It’s like a symbiotic relationship between these two.
The damage you see on the picture above was caused by really bad PDR. The rust started just months after the repair was done and there was paint flaking all over this car. If you break your paint it’s done fore! Just after a couple of months the spots will get worse and the paint will start to flake off and then it will begin to rust really bad causing even more damage to the paint.
This video above was made about 25 years ago but you can learn a lot from it. The tools and techniques have evolved quite a bit, but the concept is still the same since it’s inception.
Dent training costs a ton of money but if you have a good drive you can learn it on your own. You will have to spend countless hours pushing on metal so that you can have a realization of the techniques and concepts. If you decide that you like it and want to take your training further then I advise attending some workshops and seminars. Most places will charge you about 20,000 for training but you can learn a lot of the concepts on your own and then attend some far less expensive advanced workshops that will teach you things that are very difficult to learn on your own.
There is only so much that you can learn by watching videos. You must actually do the work in order for the muscle memory to kick in. Practice, practice, practice. You must be diligent as it take about 10,000 hours of practice to reach the level of mastery. If you have the patience and the time, then you should pick it up no matter what. It’s very frustrating at first but once you start to get some successes then you will start to gain some momentum and you should be repairing your hail damage soon.
Like previously stated before you should not start on your actual vehicle no matter how shitty it is. You don’t want to break paint and then have a bigger problem on your hands then the dents you were trying to fix.
Doing the dirty work is by far the best method to learn paintless dent repair. Start by drawing some dots on the panel you are learning on and try to find your tool. Push the center of your dots over and over and over. Once you have found your tool on the underside of the metal and were able to push the center of that dot you created over and over with no problem then you can move on to working on a very small dent. You shouldn’t start on a big dent because you do not know how the metal works yet. Once you learn how to push a tiny dent then you can progress to a slightly bigger dent.
Learning the concept of how the metal works is very important but unfortunately every metal is different so these software approaches will fall short of teaching you anything. They teach you the basic concept but that is about it. You cannot learn how the metal moves because every make, model, year and panel’s metal will behave differently so you will not be able to learn much on this approach.
PDR school can cost a heap of money and it only lasts about 10 days. Most of these training schools focus on quantity instead of quality. You will be in the class with 30 other people and will get very little one on one. The biggest issue with these classes is that they will be very redundant and really just require you to teach yourself anyway. You will do far better getting a few months under your belt and then going to one of these schools and asking question after question and demanding one on one time with your instructor.
As you can see it is not as easy as people think to do PDR on their own but it can be done. You can learn it, in about 2-3 months and then you will be able to give your own vehicle a try. If you do happen to break the paint, be sure to seal it with some clear coat or something to avoid the damage from getting worse. Using clear coat should buy you some time but it wont fix the issue at all. Once the paint is broken the structure of the factory finish has been compromised and will eventually need to be repainted.
One last note: Many old school pdr technicians will steer you in the wrong direction because they don’t want any more techs rising out of the limelight. They will perpetuate lies like stupid tricks; these tricks include but are not limited to:
All these are lies and you should not fall for them. There are no tricks to PDR and it’s simply hard old fashioned work that will get a dent out and not some trick. It takes time, patience, and diligence to learn how to do paintless dent repair and there is absolutely no tricks that will make you a PDR tech in no time. It takes much time and effort to lean the way the metal moves and when something is not possible with PDR.
PDR (paintless dent repair tools) tools are advanced auto body tools that are specially designed to reach the back of an automobiles panel for the purpose of removing dents from the vehicle. This coupled with a glue pulling technique that is designed to pull the metal with a special glue that does not damage the paint are the main methods used for removing dents without the use of paint. This does not effect the metal in the end, at all. It is the most preferred way of repairing dents because there is no vehicle depreciation.
Different sized metal rods with various designs and shapes are used to reach the back side of the dent. The technician uses the rod to press the metal back into shape. Point by point the technician uses these metal rods to re-sculpt the metal back to it’s original shape.
When the back of the vehicle cannot be reached by R&I or it is simply impossible to gain access to the back of that effected metal then this method is one of the only options to remove that dent without conventional auto body methods.
A knock down is used when the technician pushes the metal too high. Sometime on purpose and sometimes by accident but either way a good technician can knock down dents that are rising too high and don’t sit flush with the rest of the metal. These are on the end of specially designed hammers or little tappers they use by taping it whit a special knock down hammer.
This advanced technique uses ultrasonic waves to increase the temperature in a very precise location on the metal that then causes the metal to expand and retract allowing the dent to be removed with no metal tools or glue whatsoever. This method is very precise and can harm the paint if not done by a highly experienced paintless dent repair technician. The technology is at is beta testing and is highly experimental but can prove to be useful in many situations if done properly by a master technician. Many armatures are using this method because it’s easy and they are damaging peoples vehicles left and right without them knowing it. Come a few months later their paint starts to break off and they are left with really badly rusted spots.
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